Creating Engagement Letter Templates
How to get started using Engagement Letter (EL) templates in Truss.
Automate hours' worth of EL prep by using Truss to send ELs in bulk with a few clicks.
📜 Creating a New Template
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Click on Templates to expand the menu.
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Click Engagement Letter Templates to open the page.
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Click + New Template.
Once inside the template we have a series of options available when building the template!
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Set the name of the template.
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Check Everyone must sign... to force every recipient to sign the EL. By default this is unchecked, so only one signature is needed.
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If the template you are creating is the one you want to send out with your organizers, check Automatically add this... to set it as the default letter for organizer uploads.
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Copy and paste your Engagement Letter text here. Images and other advance formatting won't copy over.
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To add in customized data to the letter like the client's name, click on How To Use Mail-Merge Fields to see a list (below).
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When you're done updating the text, click Save.
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If you would like to add additional questions for intake, click + Add Question to include questions that can be answered with Yes/No.
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Once you're satisfied with the EL, click Create Template to finish it.

🔀 Available Merge Fields
|
Field |
Example |
|
[first_name] |
David |
|
[last_name] |
Rose |
|
[nickname] |
Davie |
|
[email] |
david.rose@example.com |
|
[entity] |
Rose Apothecary, LLC |
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[all_full_names] |
David Rose, Patrick Brewer, and Alexis Rose |
|
[all_first_names] |
David, Patrick, and Alexis |
|
[email_signature] |
This will apply the email signature currently available in My Settings. |
