💬 Using the Chat Widget
Look for the chat widget in the bottom corner of any page in Truss. Click it to open your support options.
Search for Articles
Upon opening the chat widget, follow these steps to access our help center:
- Click the back arrow from the chat.
- Click on ❔ Help at the bottom.
- Type in keywords to locate an article,
- View our trending/most popular articles,
- or click to open specific sections in the help center!
📘 Tip: You can also save our Help Center URL for easy access!
Chat With Us!
If you can’t find what you need, send the Truss team a direct message from the same widget. It goes straight to the team, and someone will get back to you.
- Type out a message and press Enter to send!
- Our widget includes a screenshot feature. Click this to generate a screenshot of the page you're on- nothing else!
- Attach files as needed for the conversation.
- Besides pressing Enter when sending a message, you can click the Send button.
You can also reach out to us at support@gettruss.io!