IRS Connect
📝Note: This feature is currently available to Advisor-level firms. If you do not see these options, reach out to your Account Manager!
🧘 Firm User Setup
To begin the connections, you will need to add the CAF / A2A Number into each user's profile. Access Organization Settings > Manage Firm Users to begin to add this information.
- Click the three-dot menu to the right of the user's record.
- Select CAF / A2A number.
- Enter the data to register them for IRS Connect.
- Click Save & register to complete it!

🏤 Entity Set Up
To connect an Entity for the service, open the Entities section of Truss and select a record.
- Click the IRS Connect tab.
- If the Entity hasn't been connected yet, click Set up IRS Connect.
- Select the Firm User to use the CAF number for the connection.
- Select the existing members of the Entity record to connect.
- Select which forms to authorize through the connection.
- Once you are ready, click Connect to complete the process!

📜 Entity Transcript Details
Once the Entity is connected, the Transcripts tab will display its connected forms.
- Inside an Entity, click the Transcripts tab to view it.
- You can filter by Members, Types, Forms, and Years.
- Account Summary directs you to the client's IRS Connect record, providing additional information.
- Clicking Authorize more forms opens a dialog to gather additional documents. Choose the Authorization form, the Designees, and the relevant Years.
- If needed, you can click Connect Additional member to update the connection and add additional clients.
- For each record, you can click the name of the Contact to open their specific record, or click the Open in New Tab or Download icons to the right.

🫅Contact Transcript Details
This view consolidates IRS information into a single contact instead of all items in an Entity.
- Open a Contact record, then click the IRS Connect tab to view it.
- Filter by Types, Forms, and Tax Years.
- You can view the Contact's forms and open or download them via the buttons to the right.

🖥️ IRS Connect Hub
When enabled, you'll see a new option in your Profile menu: IRS Connect.

This shows a full breakdown of all Entities and their forms at a top level.
- Search by client/member name.
- If you have one or more transcripts selected, you can click the Actions dropdown for additional features:
- Retry setup to attempt the sync again.
- Assign new CAF to change the member's attached CAF record.
- Download transcripts (zip) to export a ZIP file of the selected records.
- You can filter the record by Status by clicking the relevant items here.
- Filter the report by CAF users.
- Filter the report by the authorizations (8821/2848/not on file).
- Filter by expiration of the transcript.
- Clear all currently set filters.
- Check the Alerts for the IRS Connect sync. This will open a new page that displays all current alerts.
- Click Authorizations to go to a new page that shows all your current authorizations.
- Click on a record to open a pane that displays its detailed information.
- Click Edit authorization to modify the existing record. You can change:
- The authorization on file.
- The expiration.
- Current CAF user.

