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User Permissions for Limited Access Users

These permissions are available when a user is set to Limited Access, restricting their ability to make certain changes or view certain items.

 📘 If you need to know how to create a Limited Access User, visit our article on Managing Firm Users.

Contacts

  • Restrict creating contacts

  • Restrict editing contacts

Client communication

  • Restrict commenting

  • Restrict sending emails and messages to clients

Projects

  • Restrict creating projects

  • Restrict editing projects

  • Restrict managing project statuses and project/contact/entity tags

Files

  • Restrict making files visible to clients

  • Restrict downloading files

Payments

  • Restrict marking payment and invoice tasks as paid

Truss Prep

  • Restrict sending documents to AI Prep (Truss Prep)

Templates

  • Restrict creating, editing, and deleting communication templates (emails, engagement letters, e-signatures)

  • Restrict creating, editing, and deleting in-app templates (checklists, worksheets, return tasks, drive folders, forms, etc.)

Deleting

  • Restrict deleting files

  • Restrict deleting projects, contacts, and entities

  • Restrict replacing delivered returns (Replace Return and Manage Existing Tasks on the assembly page)

Access and reports

  • Restrict access to only projects (and those project's contacts/entities/drive folders) that the user is owner of.

  • Restrict generating reports (Excel downloads for Contacts, Entities, and Projects)

  • Restrict access to only clients with a signed 7216 consent (entities, and their projects, contacts, and drive folders)